Alicia Mack

Alicia has had a terrific 19-year career in medical billing and claims.  She started billing in 2001 with a Rheumatology office right out of Tech school for medical billing. She has billed specialties that include rheumatology, pediatrics, neurology, pulmonology, orthopedic surgeons office, etc. She has held both billing and administrative management roles.  She held her CPC for many years and she plans to get it back someday. Alicia currently works as a quality analyst for a Med Part D insurance company, and with us in billing.

When Alicia is out of the office, she spends all her time with her partner and their 2 kids (Alexia who is 20 and Xavier who is 19). Alicia loves to make and sell farmhouse home decor, and she collects all things farmhouse, vintage, and Rae Dun pottery. She loves the fall, bonfires, hoodies and the holidays (but she lives in the desert!). They are a college football home and are huge SEC fans, Go Vols! They are actively involved with LGBT rights and help Alicia’s sister’s ministry serving the homeless in our city.